Objective
Build a new brand identity for two existing entities and create awareness.
Approach
Leverage our knowledge of the local geography and financial marketplace along with our in-depth understanding of the brand personas and customers of the two merging entities.
Process
Brand Discovery/Audit
Market Research
Creative Concepting & Message Strategy
Copywriting & Graphic Design
Website Design
Video/Audio Production
Media Planning/Buying
Situation Overview
SpencerBANK and Southbridge Savings Bank agreed to merge based on their shared values and geographical footprint. The two banks wanted to better serve their customers by offering a more comprehensive product mix from a new identity.
Challenge
The challenge was twofold: 1) Reassure current customers that the reputation, trust and confidence they have previously established with their bank will be maintained and strengthened, and 2) Promote a new brand identity that resonates with both the current customer base and staff as well as with potential customers.
Process
After conducting brand discovery exercises with both banks, we developed potential names and personas that captured and conveyed the essence of the new brand’s mission. Cornerstone Bank was ultimately chosen.
The next step was to create an identity to support the new name, including a logo, tagline, branding style guide and positioning to ensure consistency of presentation.
Summary
By being able to concept, create, execute and place all elements of the campaign, we ensured a seamless brand transition from SpencerBANK and Southbridge Savings Bank to Cornerstone Bank.